Good Morning 8-30-26
Years ago, before I moved to the training department, I spent a year or two working in the Presidential Unit at the bank. We were the ones to whom really upset customers were transferred. All the complaint letters addressed to the President came to us. When someone insisted they wanted a call back from the President, we were the ones who made that call. One person on the team was the VIP representative who handled all matters of accounts for “very important people” like celebrities, government officials, and the very rich who couldn’t be bothered with just any old customer … Continue reading Good Morning 8-30-26
